Frequently Asked Questions
Everything you need to know about shopping with Games Portal fashion.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for 1-2 day delivery.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our returns portal, print your prepaid shipping label, and send the item back in its original condition with tags attached.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles and cuts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments ethically sourced?
At Games Portal, we are committed to sustainability. 80% of our current collection is made from organic or recycled materials, and we only partner with factories that adhere to fair labor practices.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.