Returns & Exchanges

At Games Portal, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for hassle-free returns on all unworn items. Simply ensure your apparel remains in its original condition with all tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your Games Portal account and select the items you wish to return from your order history to generate a return authorization.

• 2.
  Pack Your Items

  Place the unworn clothing back into its original packaging, ensuring all designer tags and security seals are intact.

• 3.
  Attach the Label

  Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking number; we will process your refund within 5-7 business days of receipt.